Terms of Use

Welcome to healthnutritionist.co.uk. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term ‘Health Nutritionist’ or ‘us’ or ‘we’ refers to the owner of the website which is owned and operated by "Nutricium limited"; with a registered office of Kemp House, 152-160 City Road, London, England, EC1V 2NX. Our company registration number is 11420246, registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

  • Our liability

    • Health Nutritionist’s health professionals are self-employed and regulated by their individual regulatory bodies. When commencing a working relationship with our health professionals whether through skype or face to face the contract is within you and your health professional, Health Nutritionist excepts no liability.

    • Health Nutritionist provides access to health professionals, online education tools and the ability to purchase health tests provided by a third party. Health Nutritionist will not accept liability for any loss or damage resulting from any of these services. Any complaint against the health professional should be directed to the health professional first, and then if necessary, escalated to that health professionals regulatory body.

  • Our health professionals are all regulated by one or more of the following bodies:

    • Association for Nutrition

    • British Dietetic Association

  • Interactive services

    • We may provide interactive services through healthnutritionist.co.uk which may include online consultations (interactive services). Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used.

    • If users, in particular children, are at risk when they use our interactive services we will decide in each case what type of moderation to use in light of these risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site beyond the minimum levels set out by our regulators, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

    • The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not without its limitations. Minors who are using any interactive service should be made aware of the potential risks to them.

  • Our obligations

    • We provide health advice at our clinics and online between the hours of 8am-9pm Monday to Sunday. This service consists of a pre-screening to obtain information to refer you to an appropriate health professional. When determining the appropriate health professional our decision is based solely on the information you provide to us. We are under no obligation to obtain further information and/or continue to monitor any changes in such information after we have made our referral.

  • Your obligations. You agree that:

    • You will supply full and accurate information to us and any clinician that we refer you to; and

    • You will notify us promptly in the event you need to cancel or reschedule any appointments that you have made or we have made on your behalf.

  • Cancellation of appointments​

    • Nutrition consultations

      • ​To ensure we can provide the best consultation service to all our clients, we operate on a 48 hour cancellation policy.

      • To cancel or re-schedule a nutrition consultation please contact us; we will always use our discretion and try as best as possible to accommodate your requirements. 

      • By undergoing a consultation with us you are agreeing to the terms and conditions of the cancellation policy. If you need to cancel with less than 48 hours of notice then we reserve the right to charge the full fee. You shall pay all amounts due without exception as required by law​​

    • Nutrition talks & webinars​

      • Due to the time and effort spent up-front in planning and delivering nutrition talks and webinar’s we don’t offer a cancellation / refund

      • However we understand there maybe circumstances whereby we need to re-schedule the talk and webinar, we will use our discretion and work with you to try and best fit this in at a later date to suit.   

      • If you think your talk or webinar maybe affected please contact us

      • By hiring us to conduct a talk or webinar you are agreeing to the terms and conditions of the cancellation policy.

This policy was last updated on 4th October 2020

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